Member Operations Fellow, CRM


Gold House is the leading cultural ecosystem that unites, invests in, and champions Asian Pacific creators and companies to power tomorrow for all. Under a nonprofit umbrella, our innovative family of companies, programs, and platforms include membership systems and events to fortify relationships among the Asian Pacific community and with other marginalized communities (#StopAsianHate); first-of-its-kind investment vehicles and accelerators to propel the next generation of top Asian Pacific founders, creatives, and leaders (Gold House Ventures, Creative Equity Fund); and industry-leading research, consulting, and marketing to promote authentic and affirming portrayals (Gold Story Consultation, Gold Open, Gold List, A100 List). To learn more, visit or follow @GoldHouseCo on Instagram, Facebook, X/Twitter, Threads, and LinkedIn.

Fellow Duties

  • Serve as system administrator for our new Hubspot environment and advise on best practices
  • Map and implement deal pipelines across a variety of unique, untraditional use cases, including membership, partnerships/sponsorships, venture LPs, and investment deal flow.
  • Scope and develop automation workflows that ensure the cleanliness of data across object types
  • Support dashboard and reporting efforts of the marketing team
  • Document processes to support Hubspot usage across the organization

Role Requirements

  • A link to your resume and/or Linkedin
  • At least 2 years of experience in a revenue operations or CRM admin role
  • Strong understanding of Salesforce and/or Hubspot functionality and best practices, with the ability to build custom workflows and calculations

Fellow Requirements

  • Each Fellow commitment is one year long and requires a commitment of a minimum of 5 hours a week
  • Fellows must have a minimum of 3-4 years of full-time professional work experience
  • Fellows must be self-starting and entrepreneurial; resilient and creative; highly detail-oriented; and consistent in high-quality execution

Fellow Benefits

Gold House Fellows are volunteers who represent the most promising up-and-coming Asians in their respective fields. As an investment in our community’s future, Fellows are given intimate access to the Gold House Collective network and its ventures, specifically through:

  • Access to all experiences related to the Fellow’s work.
  • Complimentary access to all VIP #GoldOpen Premieres for the year
  • Access to Gold Key, a benefits portal with exclusive product discounts.
  • Attendance in one Salon per year, intimate gatherings that convene top industry leaders to solve a specific challenge.