Member Operations Fellow, Engagement

REMOTE

Gold House is the home of collective power where leaders unite to forge culture for all. We’re the platform where global leaders share access, stories come to life, and businesses ignite—creating opportunities everywhere. We believe building culture requires more than ambition—it demands infrastructure for lasting change: we foster spaces where established and emerging makers gather to amplify their impact; we shape public perceptions by consulting on, investing in, and marketing society-defining media properties; and we create new economies by backing the boldest entrepreneurs and scaling them internationally.

By fueling unity, visibility, and economic mobility, success becomes our shared world. With roots in Los Angeles, New York City, San Francisco, and Singapore, Gold House operates with the heart of a nonprofit and the scale of a world-class enterprise. We don’t just change culture. We make it.

Fellow Duties

  • Support development of a member engagement strategy, including prospect outreach and recruitment, onboarding, benefits, retention, donor development, and offboarding.
  • Monitor and drive member engagement across events and benefits, ensuring members are gaining value from Gold House and its Network and identifying potential risk
  • Support individual HNWI donor development efforts for Gold House

Role Requirements

  • A link to your resume and/or Linkedin
  • Excellent written communication
  • At least 3 years of experience in a client and/or external facing role
  • At least 2 years of experience in sales, customer success, or HNWI donor development.
  • Experience working with CRMs

Fellow Requirements

  • Each Fellow commitment is one year long and requires a commitment of a minimum of 5 hours a week
  • Fellows must have a minimum of 3-4 years of full-time professional work experience
  • Fellows must be self-starting and entrepreneurial; resilient and creative; highly detail-oriented; and consistent in high-quality execution

Fellow Benefits

Gold House Fellows are volunteers who represent the most promising up-and-coming Asians in their respective fields. As an investment in our community’s future, Fellows are given intimate access to the Gold House Collective network and its ventures, specifically through:

  • Access to all experiences related to the Fellow’s work.
  • Complimentary access to all VIP #GoldOpen Premieres for the year
  • Access to Gold Key, a benefits portal with exclusive product discounts.
  • Attendance in one Salon per year, intimate gatherings that convene top industry leaders to solve a specific challenge.