Member Operations Fellow, Engagement

REMOTE

Gold House is the premier nonprofit collective of Asian founders, creative voices, and leaders dedicated to unifying the world’s largest populace–Asians and Pacific Islanders–to fight for authentic multicultural representation and societal equity. Our ventures include membership systems and benefits to fortify relationships among Asians and with other marginalized communities (#StopAsianHate, All of Us Movement); championing authentic Asian representation through media to reshape public opinion (Gold Open, Gold Records, A100 List); and accelerating economic success and commercial representation through Asian founders (Gold Rush, Founder Network, Angel Network). To learn more, visit www.goldhouse.org or follow @GoldHouseCo on Instagram, Twitter, Facebook, and LinkedIn.

Fellow Duties

  • Support development of a member engagement strategy, including prospect outreach and recruitment, onboarding, benefits, retention, donor development, and offboarding.
  • Monitor and drive member engagement across events and benefits, ensuring members are gaining value from Gold House and its Network and identifying potential risk
  • Support individual HNWI donor development efforts for Gold House

Role Requirements

  • A link to your resume and/or Linkedin
  • Excellent written communication
  • At least 3 years of experience in a client and/or external facing role
  • At least 2 years of experience in sales, customer success, or HNWI donor development.
  • Experience working with CRMs

Fellow Requirements

  • Each Fellow commitment is one year long and requires a commitment of a minimum of 5 hours a week
  • Fellows must have a minimum of 3-4 years of full-time professional work experience
  • Fellows must be self-starting and entrepreneurial; resilient and creative; highly detail-oriented; and consistent in high-quality execution

Fellow Benefits

Gold House Fellows are volunteers who represent the most promising up-and-coming Asians in their respective fields. As an investment in our community’s future, Fellows are given intimate access to the Gold House Collective network and its ventures, specifically through:

  • Access to all experiences related to the Fellow’s work.
  • Complimentary access to all VIP #GoldOpen Premieres for the year
  • Access to Gold Key, a benefits portal with exclusive product discounts.
  • Attendance in one Salon per year, intimate gatherings that convene top industry leaders to solve a specific challenge.